Casa de Campo Living

HELP!! In case of emergency: an essential reference guide

This post is also available in: Spanish

Casa de Campo, the Caribbean’s most complete resort and home to some of the most luxurious villas in the Dominican Republic is undeniably paradise, but regardless of how beautiful, serene and heavenly a place is – emergencies do still happen. Do you know what to do in case of an emergency in Casa de Campo? In case you do not, we thought it might be helpful to provide a little refresher as to what to do in case of an emergency.

Do not dial ‘0’
We are all tempted to dial ‘0’ for every little thing, and while the operators are helpful for day to day routing of calls and information, there is a dedicated line available should an emergency ever arise, one that takes priority over all other calls.

Dial ‘911’
That’s it. In case of fire, accidents, or other emergencies, dialing ‘911’ from your Casa de Campo land line will direct you to a dedicated line with a bi-lingual operator, who will then call the appropriate response service to address any situation, including:
• Ambulance: there is one centrally located within Casa de Campo which will take anyone needing assistance directly to the Central Romana hospital in La Romana.
• Fire Department: the fire brigade and fire truck is manned 24/7 and centrally located within Casa de Campo.
• Costasur Security

What about from my cell phone?
If you are in Casa de Campo and have an emergency, you can contact the switchboard by calling 809-523-3333  809-951-1500. We would recommend programming this number directly into your phone’s speed dial.

Additional helpful numbers, for non-emergency use:
Hotline Hotel: ext.61
Hotline electricity: ext.5269/5548
Central Romana Hospital: ext.8695
Casa de Campo Infirmary: ext.3127
Casa de Campo Concierge: ext.3165/2106/3194
Costasur Security: ext.5193/5194
Villa Owners Club: ext.8077/2079/2080/2161

TIP: For villa owners with service staff working at in their homes, it is also recommended too inform them of what to do in case of emergencies.

Obviously we hope that no-one should ever need to use any of these numbers, and that everyone spending time in Casa de Campo has a wonderful, relaxing and enjoyable time – but for those unfortunate (and hopefully rare) occasions when it is needed, keep these numbers in your mind, or jotted down somewhere handy.

Stay safe, sound and enjoy your time in the paradise that is Casa de Campo!

This article was written by Rebecca Hughes, editor of Casa de Campo Living and Casa de Campo’s entertainment specialist!

Rebecca Hughes, Editorial and Events Marketing
[email protected]
TEL: 809-523-2045   CEL: 809-949-8906 (evenings and weekends)
BBM: 230DA5D1
Altos de Chavón, Casa de Campo

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